Shipping and Return Policy

Shipping Information:

Thank you for choosing Vivrant for your jewelry needs. We are committed to ensuring a smooth and enjoyable shopping experience. Please review our shipping and returns policy to understand the procedures and guidelines for shipping and returning products.

1. Shipping Destinations:

We currently offer shipping within the United States. We are working to expand our shipping capabilities to more destinations in the future.

2. Shipping Times:

Orders are typically processed and shipped within 7 business days from the date of purchase. Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times for each shipping option will be provided during the checkout process.

3. Shipping Methods and Rates:

We offer a range of shipping options, including standard and expedited shipping. Shipping rates are calculated based on the destination, shipping method, and the total weight of the items in your order. The exact shipping costs will be displayed at
checkout.

4. Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track the progress of your shipment.

5. Customs and Import Duties:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations. Please check with your local customs office for more information about potential fees before placing an
order.

Returns and Exchanges:

We want you to be completely satisfied with your purchase from Vivrant Jewelry. If for any reason you are not satisfied with your order, we offer a hassle-free returns and exchanges policy.

1. Return Eligibility:

To be eligible for a return or exchange, items must be in their original condition, unworn, and with all original packaging and tags intact. We cannot accept returns on customized or personalized items.

2. Return Process:

If you wish to return or exchange an item, please follow these steps:

Contact our customer service team at infor@vivrantjewelry.com within 5 days of
receiving your order to initiate the return or exchange process.

Provide your order number, the item(s) you wish to return/exchange, and a brief
explanation for the return/exchange. Our customer service team will provide you with a return authorization and further instructions for returning the item(s).

3. Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received by us. We cannot be held responsible for lost or damaged return shipments.

4. Refunds and Exchanges:

Upon receiving and inspecting the returned item(s), we will process your refund or exchange within 10 business days. Refunds will be issued to the original payment method used for the purchase.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team within 5 days of receiving the item. We will provide instructions for returning the item and will either offer a replacement or a full refund, including return shipping
costs.

If you have any further questions or concerns about our shipping and returns policy, please don't hesitate to contact our customer service team at info@vivrantjewelry.com

Please note that our shipping and returns policy is subject to change without prior notice. It's recommended to review this policy each time you make a purchase.

Thank you for choosing Vivrant Jewelry. We appreciate your business and look forward to providing you with exceptional jewelry and service.

Vivrant Jewelry Collection

Introducing Vivrant Jewelry Collection – a bold and confident line of everyday jewelry that redefines self-expression and empowers wearers to embrace their individuality. Jewelry designed to resonate with those who seek to make a statement with their everyday pieces. This collection is more than
just adornment; it's a celebration of authenticity and self-assuredness.

Why Vivrant Jewelry?

Each piece in Vivrant Collection is a testament to the marriage of affordability and artistry, ensuring that everyone can access jewelry that reflects their personality, resulting in a series of pieces that stand out effortlessly.

From delicate necklaces to striking statement rings, every design in the collection is carefully curated to be versatile enough for everyday wear while still exuding an air of uniqueness.